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SHIPPING POLICY

As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the time indicated below for each country you have not received your order, please contact us (info@yuxus.es) indicating your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of your shipment at any time.

Yuxus will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.

If you wish to cancel an order, you must notify Yuxus by email at info@yuxus.es. Yuxus will proceed to refund the amount of the order including shipping costs as long as the order has not been prepared and loaded by our logistics warehouse on the courier trucks, in which case it will not be refunded.

You can check the delivery times of our products on the product page. Attention! Different products may have different shipping times, not all products have the same shipping dates. Also, shipping times can differ depending on the country.

SHIPPING COSTS

IBERIAN PENINSULA (Spain & Portugal)

Standard 24/48H business days - €3.90 | Free > 90

BALEARIC ISLANDS

Standard 24/72H business days - €8.90 | Free > 150

CANARY ISLANDS

Standard 48/72H business days - €19 | Free > 150

CEUTA & MELILLA

Standard 48/72H business days - €26 | Free > 250

EUROPE 1

Standard 3/5 business days - €4.90 | Free > 120

EUROPE 2

Standard 5/7 business days - €9.90 | Free > 120

(Delivery time depends on location/carrier. You’ll receive an email with the tracking number to check your order status in real time.)

UNITED KINGDOM

Standard 4/5 business days - €5.90 | Free > 120

AMERICA

  • North America: Standard 4/5 business days - $5.90 | Free > 120
  • South America: Standard 5/7 business days - €9.90 | Free > 120

(Delivery time depends on location/carrier. You’ll receive an email with the tracking number to check your order status in real time.)

REST OF THE WORLD

Standard 5/7 business days - €10 | Free > 120
(Delivery time depends on location/carrier. You’ll receive an email with the tracking number to check your order status in real time.)


Europe 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, United Kingdom.

Europe 2: Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Cyprus, Vatican City, Croatia, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Isle of Man, Slovakia, Slovenia, Iceland, Åland Islands, Faroe Islands, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Norway, Réunion, Romania, San Marino, Serbia, Sweden, Switzerland, Svalbard & Jan Mayen, Turkey, Ukraine.

If your order is destined for a country outside the European Union, it may be subject to fees or taxes. YUXUS covers shipping but not local expenses. The courier will notify the customer, who is responsible for such fees. For any customs-related questions, please contact customer service.